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About Us

Three decades of helping businesses move forward.

Since 1995, Solution Builders has had one job, making technology effortless for the organizations we serve. We obsess over the customer experience, investing in the right people, the right process, and the right infrastructure so every interaction creates maximum value.

30+years, since 1995
Top 1%of all MSPs nationwide
98%client CSAT score
100+businesses supported
Who we are

Not your IT vendor. Your technology partner.

Solution Builders was founded in 1995 by Daniel Melling with a simple conviction, that small and mid sized businesses deserve the same dependable, total IT experience that big enterprises enjoy, without the burden and complexity. Thirty years later that conviction still drives everything we do. We are a team of engineers, strategists, and relentless problem solvers based in Bloomington, Minnesota, serving businesses, nonprofits, and foundations across the United States. Partnerships here are measured in decades, not contracts.

What sets us apart
  • Ranked in the top 1% of all MSPs in the US
  • 40+ highly trained IT specialists on staff
  • Nationwide 24/7 support with rapid response times
  • SOC 2 audited, security in our own DNA
The R.I.S.E. Framework

What R.I.S.E. Means

Resilient

Immutable backups and tested recovery mean an attack is a disruption, not a disaster.

Integrated

One unified telemetry layer across endpoints, identity, email, and cloud, no blind spots.

Secure

Layered, zero trust defense backed by a 24/7 SOC that hunts threats in real time.

Evolving

AI driven detection and quarterly posture reviews keep you ahead of what's next.

CORE VALUES

The three things we never compromise.

Value 01

Customer Service Above All

Every decision starts with our clients' success. We measure ourselves on your outcomes, your uptime, and your experience, ticket by ticket.

Value 02

Forward Looking

We anticipate what is next, not just what is now. From cloud to AI, we bring our clients the future before it becomes a fire drill.

Value 03

Build Lasting Relationships

Partnerships measured in decades, not contracts. Many of our clients have been with us for more than 20 years, and that is the point.

Leadership

The people behind the promise.

A leadership team that has lived every side of this industry, engineering, support, and strategy, and still answers the phone.

Daniel Melling
Daniel MellingFounder and CEO in
Tom Hanson
Tom HansonDirector of Technical Services in
Rachel Melling
Rachel MellingCo Founder, Financial Operations Manager in
Karol Smith
Karol SmithOperations Manager
Andrew Olsen
Andrew OlsenDirector of Support Services in
Dennis Kanz
Dennis KanzDirector of Business Development in
Company Timeline

Thirty years, one mission.

1995Founded

Daniel Melling starts Solution Builders to give small and midsized businesses a dependable, total IT solution.

2003Statewide Growth

Serving CPA firms, healthcare, nonprofits, city agencies, and manufacturers across Minnesota.

2012Cloud Practice

Early Microsoft cloud adoption brings clients into the modern workplace.

201824/7 Nationwide

Around the clock SOC and help desk coverage extends coast to coast.

2024Top 1% MSP

Ranked in the top 1% of all managed service providers in the US.

2026The RISE Era

The RISE framework defines the next decade, resilient, integrated, secure, evolving.

Join the story

Ready to see what a real technology partner feels like?

Book a no pressure conversation with our team and find out why our partnerships last decades.

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