About

About2018-11-13T16:53:11+00:00

Technology plays a large part in helping a business grow. As the leader in Technology Services for small to medium sized companies over the past 23 years, Solution Builders has developed and proven that our metrics driven IT support program is the ideal program for companies wanting to use technology to grow their businesses.

We take the complexity out of managing technology by streamlining IT operations and aligning services with the goals of your business. We have invested extensive resources over time and have developed a mature Managed 360 IT Services Program, ThnAir™ Cloud Solutions and Strategic Technology Consulting. We provide our customers with a proven process that reliably delivers predictable results with a predictable fee.
Our number one goal is to deliver professional and expert value to our partners by providing the technology tool set they need to conduct business efficiently, and at a much lower cost.

We understand how important it is to trust the people you work with, and when they care about your business too, the quality of work is heightened. That is why the Solution Builders team is made up of high character, business-oriented, professionals who care about your business. Our team is dynamic and ready to be your complete technology resource. We will seamlessly integrate with your existing IT department and develop and enhance areas that may need more attention.

We’re make technology work for you.

Core Values

Customer Service Above All

Customer service is the key to keeping happy clients.
It is what drives our business and sets us apart from our competitors.

Passion with Purpose

Committed to Process ~ Dedicated to Quality ~ Making a Positive Impact!

Build Lasting Relationships

Integrity & Respect are the foundation for who we are and what we do.

Forward Looking

Anticipating, planning and embracing change with a positive attitude.

LEADERSHIP TEAM

Daniel Melling
President and CEO

Twenty years ago, Melling wanted to find a way to provide an improved, dependable, total IT solution for small to mid-sized businesses. And, in 1995, he founded Solution Builders. With his insightful leadership, Solution Builders has stayed ahead of the rapidly, ever-changing world of technology since day one.

Melling’s vision was to build an IT solution that removed the burden, and took the complexity, of technology off the shoulders of their clients. With his vision, and carefully crafted a team of industry experts, he has positioned Solution Builders as a high-service, high-value, provider of corporate network consulting, engineering and support services.

The creation of ThnAir™ Cloud Solutions and the SB Virtual CIO programs continue to expand Solution Builders innovative approach to corporate computer support.

Prior to founding Solution Builders, Melling’s experience includes completing numerous and diverse computer technology projects for various businesses – including Union Bank of Switzerland, First Trust Corporation, Norwest Bank, Regions Hospital, and American Airlines.

Tim Malzahn
Vice President of Service Delivery

Malzahn joined the Solution Builders team in 2009, bringing 25 years of experience in building customer-focused technology solutions, IT consulting, and solutions architecture, and quickly rose to the role of Client vCIO.

As our team’s current Vice President of Service Delivery, Malzahn skillfully leads technical operations, service management, and client relations with his expert skills and mindset.

Tom Hanson
Manager of Professional Services

After joining the Solutions Builders services team in 2003, Hanson demonstrated his strengths and gained valuable experience that earned him the role of Senior Managing Engineer. He brings great technical knowledge combined with a “get it done right” attitude.

As the current Manager of Professional Services on our team, Hanson takes the lead on highly technical operations systems delivery projects. He applies his 11+ years of experience in providing the high-quality, customer-focused technology solutions to make sure all tasks are completed thoroughly and completely.

Karol Smith
Manager of Operations

In her role as Manager of Operations, Karol ensures the smooth day-to-day operation of the office, performs financial functions including client billing, A/R and A/P, and manages Human Resources and Benefits.

Prior to joining Solution Builders in 2002, Karol spent 17 years in Administrative Service Management. She managed customer service, managed the network and LOB application, made technology decisions as well as performed HR and financial functions. In her previous role, Karol partnered with Solution Builders for IT services.